FAQ
Your Trusted One‑Stop Partner for Themed Children’s Playground Solutions
An indoor playground (also known as a naughty castle) is a fully enclosed, soft-padded play area designed for children aged 0-12. It features interactive elements like ball pits, slides, climbing walls, role-play areas and trampolines, all built with safety-compliant materials to provide a fun, secure space for kids to play and socialize.
Absolutely! We offer a wide range of themed playground designs, including Science Fiction Castle, Dream Paradise, Jungle Theme, Space Theme, and National Trend Style. You can also provide your own custom theme concept, and our design team will bring it to life.
Safety is our top priority. All our indoor playground equipment is made with high-quality, non-toxic materials like EVA foam, HDPE plastic and galvanized steel frames. Every component is rounded and padded to prevent injuries, and our products comply with international safety standards including EN 1176 and ASTM.
Our indoor playground systems comply with major global safety regulations, including EN 1176 (European Standard for Playground Equipment), ASTM F1148 (American Standard for Home Playground Equipment), and GB/T standards for domestic markets. We can provide compliance certificates upon request.
Yes, 100% customization is available. Whether you have a small corner space or a large multi-level venue, our design team will create a tailor-made layout based on your floor plan, target age group, and business goals.
Certainly! We design indoor playgrounds for various venues, including shopping malls, family entertainment centers (FECs), play cafes, kindergartens, and trampoline parks. We can integrate your playground seamlessly into your existing space and brand style.
Yes, we offer comprehensive installation support. Our team provides detailed installation manuals, video tutorials, and on-site installation guidance. For larger projects, we can arrange professional installers to handle the setup to ensure everything is assembled correctly and safely
Installation time depends on the size and complexity of the project. A small indoor playground (50-100 sqm) typically takes 2-3 days to install, while a large multi-level or themed playground may take 1-2 weeks. We will provide a detailed timeline during the design phase.
Regular maintenance is simple and essential for safety and longevity. We recommend daily cleaning of high-touch surfaces, weekly inspections of equipment for loose parts or wear, and monthly deep cleaning of ball pits and soft play components. We also provide maintenance guides and replacement parts for all our products.
Lead time varies based on the complexity of your custom design. Standard orders take 15-30 days for production, while large or highly customized projects may take 30-45 days. We will confirm the exact lead time with you once your design is finalized.
Yes, we offer worldwide shipping services. We work with reliable logistics partners to ensure your equipment is safely delivered to your location, and we provide all necessary export documents for customs clearance.
Absolutely! We offer full turnkey indoor playground solutions, including design, manufacturing, shipping, installation guidance, and after-sales support. Our team will handle every step of the process to help you launch your playground smoothly.
Yes, we offer comprehensive after-sales support, including 24/7 online consultation, replacement parts, and technical guidance for maintenance or repairs. Our goal is to ensure your playground operates safely and efficiently for years to come.